Luckily I was home for the LATE arrival of what was to be an amazing flower arrangement for my wifes very first Mothers Day. We will be out all day tomorrow and they wouldn't deliver on Sunday so this was the only chance to get them to her before hand.
I am too frustrated to type much, but after going through at least 5 customer service reps that clearly did not use English as a first language, the order arrived 2 1/2 hours late. AND it looked like some dried out reject which did not include the limited vase which looked sweet in pictures.
Let me add that one phone conversation went like this: CS = customer service, Me = Me
CS: Hello sir, I have just spoken with the Florist and they tell me that the order has been delivered but they do not know who signed for it.
Me: I am home, and this order most certainly did not get delivered yet
CS: Well, they tell me that the truck did not get back yet and it will be delivered today
Me: So first you're telling me that it was delivered and they do not know who has it, Now you're saying that it hasn't been delivered.
CS: That is correct.
Me: So you're saying that someone else has my flowers.
CS: They tell me that the lates delivery is @ 3pm
Me: Well, its 2:30pm and they haven't been delivered. I didn't pay $xx.xx to give someone else flowers
CS: Can you repeat that?
Me: The flowers were for my wife, and I did not order flowers for someone else!!!
CS: I will call you back if they give me a different answer.
Me: AHHHHHH!!!
forgot to add that I sent them back to the ghetto florist they came from!! and cancelled my moms order for Tomorrow. What a waste!
