Author Topic: Administration Question  (Read 1828 times)

Offline daveh

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Administration Question
« on: February 27, 2015 - 10:17:32 AM »
Hi all,

I just bought a new IPhone 6 and went to log on. I had a brain fart and forgot my password all 3 times.  :pullinghair:.  (I have it now).  Anyway now I'm locked out of getting on the site from my phone.  It says:

"Sorry Guest, you are banned from using this forum.  This ban is not set to expire."

I'm writing this from my laptop and I'm worried that if I turn it off it may not let me back on.  Anything you can do to help is appreciated.  Thanks

Dave




Offline ec_co

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Re: Administration Question
« Reply #1 on: February 27, 2015 - 10:38:45 AM »
try clearing your app cache (it's like temp files on a PC - it may be storing bad/corrupted data). I assume you are using Safari as the Browser - go into the iPhone Settings (the grey icon that looks like gears) -> scroll down and hit 'Safari' -> scroll to the bottom and hit 'Clear History and Website Data'. test it out. if you are using a different browser, same instructions but find the appropriate Browser you are using.
'70 Barracuda /6 3spd BH23C0E
If at first you don't succeed, skydiving is not for you

Offline daveh

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Re: Administration Question
« Reply #2 on: February 27, 2015 - 10:51:43 AM »
Worked like a charm.   :2thumbs:   Thanks ec_co. 

Offline dfrazz

  • 1970 Cuda - 1968 Charger
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Re: Administration Question
« Reply #3 on: February 27, 2015 - 10:56:06 AM »
try clearing your app cache (it's like temp files on a PC - it may be storing bad/corrupted data). I assume you are using Safari as the Browser - go into the iPhone Settings (the grey icon that looks like gears) -> scroll down and hit 'Safari' -> scroll to the bottom and hit 'Clear History and Website Data'. test it out. if you are using a different browser, same instructions but find the appropriate Browser you are using.

The many talents of our members here!   :2thumbs:

Offline ec_co

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Re: Administration Question
« Reply #4 on: February 27, 2015 - 11:08:51 AM »
The many talents of our members here!   :2thumbs:

I'm glad it worked!

yup, I'm the IT Geek (I currently support over 3000 dealership rooftops that use our auction software) :)  I'm happy to help if I can. I can even do remote support and if it's a big job there are always trade options ....  :working:  :)
'70 Barracuda /6 3spd BH23C0E
If at first you don't succeed, skydiving is not for you

Offline daveh

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Re: Administration Question
« Reply #5 on: February 27, 2015 - 11:48:22 AM »
No one has ever let me down on this board.  There's always someone willing to lend a hand.  I love it.  Thanks again.