i sell parts for a living so i know where your coming from on this one.if a parts on b/o and you upgrade to a spac case,which means [service parts operation center] they put the case out there to all other dealers that may have the part,the kicker here is they always use fed-x.when it comes to say a hood.fender,deck lid,qtr pnl,sure enough damaged 80 percent of the time when i receive and start the whole process all over again.
they through the parts around like it's no big deal,heck i watched them roll a hood off the truck to our dock before.
how smart can you be!!!