Fender does not match the rest of the body

[anlauto]

With the colour that drastically different, he would have to blend it all the way to the rear bumper The colour is too far off for a sucessfull blend in my opinion.

[tman]

He first told me that he can match the paint! I told him that I received almost 1900. I was not trying to get a cheap paint job. He told me that it would cost less than 1900.Saving money was the furthest thing from my mind.
After he had the car he called me back and said that there's a few different colors on the car. I said to him I assume that you're going to blend the fender right into the door. That's the way I left it. He did not give me an estimate and I assume by what everyone is telling me that he should've gone into the door. If everyone agrees that you don't paint a fender without blended into the door what reason would he have not to have done that, other than to make a quick 1,000.

Ok,it sounds like it was a verbal agreement.  Any written estimate would have spelled out what work should have been done.  If the match could not be blended, then the whole side should be painted.  Then you have to worry about matching hood and trunk.  A good painter should be able to blend it.  If he is not a good painter, then I would not return.  He said he would make it right, which means he must agree with you that the color is not right.   
That's a difficult question to answer if I would go back to him.  You are the best judge to go back or not, unless he is just plain rude and not willing to work with you.  Try and work it out somehow.  If you don't want to go back to him, settle the bill by paying half or something.  Get a receipt that says Pd in full.  Use the rest of the funds to get it done right somewhere else.  For me, I would not have taken my car back till its done right, then pay him.  I have been thru this on more than one occasion with my regular driver cars.  But I had written estimates and when I point something out that I was not happy with, they took care of it.   Since you took the car back, I think you still have to pay him something, just not the whole amount. 
You have several options.   

[trouble]

I agree I have to pay him something, what is painting a fender worth? Talk to another body-shop he told me he's going to blend it into the door and blend it into the hood. I'm going to be honest with all of you! Everyone I talk to has told me that the fender should've been blended into the door possibly the hood. The insurance company paid me 1900, if he had said to me that it was going to cost 3000 as long as it was done correctly money was no issue.
As far as bringing it back to him! I should not have to tell him that he should've blended fender it to the door or the hood, He is the expert not me. Thank you all for listening and for your advice.

[CudamanTom]

He is the expert not me.

Evidently, he is not the expert.

A lesson learned I hope. Don't drive off the lot unless thoroughly checked out and 100% satisfied. Especially a paint job.

[tman]

It will all work out.  Like CT said, lesson learned.  Hard to say what you should pay him, but I think half would be reasonable.  Just tell him to accept $500 and move forward.  If the next body shop says it will take $2500 to fix the paint issue, your insurance should pay you an extra $600. 
You are correct you should not have to tell him how to do his job.  But you do need to ask HOW he will do the job.  When he describes that he will blend the paint into doors etc, then he should do it right.  Also at the next body shop, get an estimate and the job will be documented.  Blending should be in it.  Then get an explanation of each charge on the estimate.  Another thing, tell the shop you expect the paint to match!

[dutch]

he can blend into the door and hood but if he doesn`t get the color to match better, it will still be very visible   

[polarbear123]

I vote to go somwhere that can match the paint and repaint fender.

[torredcuda]

Well if in fact the car is already painted different shades that changes everything. Even the best painter cannot match more than one shade of paint on the same car! If the paint matches the hood then yes, I would have him blend it into just the door and call it good but if the hood doesn`t match and is the same shade as the door he needs to match the color and reshoot the fender.  More pics of the car might help to see any color variances.

[dutch]

Well if in fact the car is already painted different shades that changes everything. Even the best painter cannot match more than one shade of paint on the same car! If the paint matches the hood then yes, I would have him blend it into just the door and call it good but if the hood doesn`t match and is the same shade as the door he needs to match the color and reshoot the fender.  More pics of the car might help to see any color variances.

 

I missed the different sades part of the story. I owned a light blue metallic 1979 323i Bmw yrs ago. It was resprayed and blended in on almost every panel. In the end it looked like the paint was washing off ... light to dark, from the front to the back. apart from the color, it was great looking paint   

[tman]

I agree.  Start from square one, do it ALL over.  Find a closer match to the old paint.  The thing is, which color is accurate to color code?  Old paint or the new paint.  Do you know what paint was used for the last paint job?  Might get a better match to the manufacturer of your original paint.

[trouble]

I have owned this car since  2006, I have never noticed a different shade of vitamin orange on the car. If there is it is not noticeable to me or to anyone else who has ever looked at the car. I have had autobody men look at the car and no one ever pointed it out. This car was painted in 2000 and still look great. I have Hagerty insurance. When the appraiser came down to look at the scratch on the fender, he wrote down that the car was in excellent condition. I talked to him about matching the paint. They gave me $1900 because he told me they would blend the paint in to the door and possibly the hood. He saw the paint on the car he did not say to me the fender does not match the rest of the car. Which one of you know bodyshop that would take a vitamin orange car paint the fender and not blend it into the door and possibly the hood.

[tman]

I think its a moot point right now with questions.  I think we all agree, it should have been blended, unless you had another gallon of the original paint.  The mission now is to get it right.  Start from scratch and go from there.  I don't have Hagerty, but I hear they are very good in making customers happy.  Find a place to do it right.  Every paint manufacturer has their own formula for Vitamin C paint.  Im sure if you have 5 brands of paint mixed for Vitamin C, you may get 5 shades of Vitamin C.  Do you still have paperwork on who painted it in 2000?  If you have some way to get that info, that may help.  Even with the same brand of paint, it still will not be exact, but very close where blending will work perfectly.
You mentioned that the adjuster looked at the fender after it was painted?  and he did not notice it was a different shade?  The adjuster is not a painter, he just looks and approves money for damages.  Ask the adjuster if he has a list of shops approved to do work where it is guaranteed to customer satisfaction.   

[jimynick]

A $1000 to paint a fndr is WAY too much money, so what else was done? If there was nothing else done, then I'd be suspicious. And, as mentioned, to do the door will require disassembly and maybe that's what he started to do; which would explain the sudden poor closing. Check the hinge bolts carefully for sign that they've been wrenched on. That one bolt from the inside-out really screws with some guys minds. Ask if either he or his paint supplier have a computer scanner and push to have that done, as it'll get you in the ball park.

[torredcuda]

Well if no one else sees a difference in the color panel to panel then the body shop is giving you a line of bull as an excuse for poor workmanship. Don`t pay him anything and take it to another shop and have it done correctly. There should be no problem getting the color very close and once blended into the door it should not be noticeable. Document the anything to do with this body shop and take pics in case there is any legal action down the road.

[trouble]

 I want to thank everyone for spending so much time and given me all of your opinions. All of you have made great points. When I was standing there talking to the owner, I said to him the fender does not match the rest of the car. He said to me I painted it the exact same color that it was. Now that I had a chance to think about it for a few days and reading what a lot of you members have to say, I think he realized after he had the car that he wasn't going to be able to match the paint call me up and said to me the cars painted different colors. As of now I'm not going to pay him anything. I have another body shop that I will have him give me a written appraisal what work he will do and he will be able to match the paint. Hagerty insurance came down before the car was painted to look at the damage, he was the one that told me they will probably blended into the door and into the hood. That's why they gave me 1900. He wrote down that the car was in excellent shape.Hagerty does not suggest body shops. In fact I questioned them about suppose the body shop cannot get the paint to match. He told me have the body shop call haggerty about that. All of you thanks again,Al