I have XV level 1 system in my cuda. I bought the parts in the bad ol days of poor customer service and long wait times. I didn't have many choices as hotchkis didn't have any parts. But now that I have my car running, and driving, that system just plain works. I love it. It drives like a BMW. I did put in the US Cartool fender braces, and hotchkis control arms and steering links when parts became available. But I have to admit, that their springs, and torsion bars, and shocks really work well together. My current shock setup even has the setting set in the middle of the range, with plenty of room for more adjustment when needed. Im sure you can piece it all together or build your own, but skipping out because of shipping cost seems pretty drastic, unless it was highway robbery. If he is a one man show, Im sure he doesn't have time and budget to have a perfect website. At least he answered the phone. You can't get that from most places anymore. I am not condoning poor customer service. It sucks. Im just saying that their parts work very well on my car. Do what you want.