Well, I figured maybe if he saw this thread or the many others on other forums, he'd do something about the attitudes down there. Sounds like it's been going on for quite a while though. This can't be good for the bottom line. Imagine all of the advertising it would take to offset this example of word of mouth. That is the number one reason you must treat your customers right. If I were a business owner reading this thread about my business, I'd be very worried right now. Problem is...many times business owners blame it on the business or economy. They'lll change the company name to something else and continue operating in the same way. Then they'll wonder why it isn't profitable. Even if he's doing good...imagine how much better it'd be if they were'nt running off all this business.
