I'll add Ray Barton Racing to this. In January I ordered a custom oil pan for my hemi to give me some ground clearance and take advantage of the AlterKtion I run that eliminates the drag link and makes a 'dragster style' pan work well. RB quoted me 2 weeks to fabricate, so I gave my CC# and approved the order. THEY JUST DIDN'T SPECIFY WHICH 2 WEEKS WE WERE TALKING ABOUT. Two and a half months later I got my pan, and because they were so late, I had to pay express shipping to get it in time to leave for Mopars at the Strip. As a gesture, Ray "split" the shipping with me.
Then I get the pan out of the box and as I go to install it I discover it has no notch in the pan rail for the dipstick to pass by. So the day before I leave for the road trip, I have to hire a TIG welder/fab shop by the hour (+overtime) for $200 to mod the pan that was $550 to start with. This is now one expensive pan. When I bring this oversight to Ray's attention, his manager tells me, "that's the way we build them all, nobody runs a dipstick on our pans". No settlement discussion, no callback from Ray, no concession.
You decide
who the dipstick is, I feel like I just got my oil level checked
,if you know what I mean..