He took all my information about my car, build sheet,fender tag ,and the rest of my documentation about a year ago.
After that Diane,I think that is her name,would call me and say,it's ready and then I would not hear from her.
He had no information about my car untill I sent him all my documentation, which I should not have done.
With the internet,and with forums like this, we can all do the research on our own cars.
This is only my opinion,but it seem as though he gathers information on cars for his own records.