Sounds like e-mail might be the problem. I would call them direct.
Just call them... They will tell you the emails go into cyberspace... I never had a problem...
I`ll call them at Monday afternoon.
Only thing , it`s always easier to sit by the puter and write in english then to talk ,especially on the phone.
Well, I guess it will be solved by the time I talk to them. I can`t be the only one to talk with them and not that scillfull with the language.
But you guys are right, best thing is to talk to them direct.