Author Topic: PayPal Sux  (Read 11599 times)

Offline Pistol Gripper

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PayPal Sux
« on: June 19, 2008 - 03:31:43 PM »
How's this ?

I sold an item via eBay Oct of last year, Paid for through PayPal, shipped Nov 1st or so, through PayPal.  Come late May of this year, PayPal notifies me that the guy who bought it claims he never authorized use of his credit card to pay for it through PayPal.  That's 7 months afterwards.  Of course PayPal wants delivery verification, The Post Office only keeps records for 6 months ( Think the guy knew that ? ).  Not to mention, If he didn't then someone had his eBay password as well as his PayPal password.  So I invoke my seller protection when PayPal refuses to dispute it.  Paypal declinse because I can't get delivery verification ( Duh ! )  So ...................

Long story short, PayPal is out $112,  my balance is in the red and gonna stay that way.  A good reason not to leave a balance in your account.

What would you do ?

P.G.
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Offline MEK-Dangerfield

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Re: PayPal Sux
« Reply #1 on: June 19, 2008 - 04:02:02 PM »
It took him 7 months to dispute this??  :screwy:  I smell a rat.   :stomp:

Mike

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Offline Katfish

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Re: PayPal Sux
« Reply #2 on: June 19, 2008 - 05:41:07 PM »
Reverse happened to me, bought a part from someone on THIS board.  Part never came, I filed a dispute.  Paypal decides in my favor but says they can't do anything because the seller doesn't have any funds in their account.

So I agree, Paypal SUX big time!

Offline moparmaniac59

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Re: PayPal Sux
« Reply #3 on: June 19, 2008 - 06:07:24 PM »
I never had any problems with Paypal, but man that bites & kinda scary when ya think about it.  :swear: I would definitely be making some phone calls to whomever would listen, like the state attorney general's office!!! I'm like Mike...I too smell a rat!! :stomp:

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Offline 72bluNblu

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Re: PayPal Sux
« Reply #4 on: June 19, 2008 - 06:35:52 PM »
So far I've been doing just fine with Paypal, although I'm probably going to have to dispute a seller on a dash I bought over a month ago. Sent him a message after almost 3 weeks asking for a tracking # since I hadn't received the A/C  barracuda dash pad, only to hear from him he hadn't shipped it yet. That was over a week ago and was the last time I've heard from him, still hasn't sent a tracking # or said he's shipped it. Hopefully it works out, sounds like I may not have many options otherwise...

Offline moparmaniac59

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Re: PayPal Sux
« Reply #5 on: June 19, 2008 - 06:49:01 PM »
Hey P.G.
I was just thinking, Did the guy leave any feedback for the item in question that you might be able to retrieve to prove receipt?? Or possibly any email correspondance regarding the item?? Just a thought.  :bigsmile:



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Offline Moparal

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Re: PayPal Sux
« Reply #6 on: June 19, 2008 - 08:04:21 PM »
Seems like there methods are not legal.  Seems you are being done wrong.  Want me to send a bit of money to your PP acount to help out?  I gotta pay some to Vinb soon too :2thumbs:

Offline DanGoodman

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Re: PayPal Sux
« Reply #7 on: June 19, 2008 - 09:25:08 PM »
Well I have used Paypal for over 5 years buying and selling. I have to say if you follow thier guidelines you will never have a issue. First off when you send someone a part, always charge for and get signiture comfirmation. The person usually has to go into the post office and sign and show ID. When and if you send something bought with Paypal use their shipping method, and printing which takes the money right out of your account and keeps all the tracking info, and also 9 times out of 10 is cheaper. Its hard to dispute something they sign for and show ID and Paypal with always side with you. The only time it is a problem, is when someone puts a claim about the use of their credit card. That is when your seller protection kicks in and Paypal will chase the money, you are in the clear. I am sure there is a rare occassion this doesn't work, but I will give you a excellent example. Goody  took a non deposit on his car and I think the buyer was trying to pull a scam, she wanted the car delivered before we got payment, blah blah and we followed all the rules. She put a claim into Paypal for refund of the deposit and paypal sided with us, and we kept the deposit, so personally I only do business with people who use paypal on ebay and it has worked fine for us. Lastly, even though the account is in negative, read the small print, Paypal will go after your credit report and personally I keep my credit excellent so think twice before you dont feel like paying them, I know you know they are aware of the no balance in your account plan, your are not the first to do that so think about it.

-JR
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Offline BIGSHCLUNK

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Re: PayPal Sux
« Reply #8 on: June 19, 2008 - 11:40:36 PM »
Being in the parts biz for 25 years has hardend me on allot of this kind of stuff. I've heard the B S in English/Spanish/Mong/Polish/towel-dot head/Russian and a few I can't identify. If it smells like BS it usually is!!  :grinyes:


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Offline Pistol Gripper

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Re: PayPal Sux
« Reply #9 on: June 20, 2008 - 05:14:26 AM »
MoparAl,

No, no, a thousand times NO.  :nono:  ( Thanks for the offer though )
Paypal is stuck paying the guy back, they can't touch my money.   :naughty:
I followed all the rules, everything went through them, from payment to shipping, they decided not to dispute the chargeback, not me.  They're the ones who decided not to honor their seller protection. 

moparmaniac59,

Nope no feedback, already checked.  No contact of any kind after I shipped it.

Looks like I'll just have to accept checks / money orders or use my other account if they send this one to collection.  :dunno:

Oh well,

P.G.





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Offline Pistol Gripper

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Re: PayPal Sux
« Reply #10 on: June 27, 2008 - 10:15:03 AM »
Update / correction / whatever,

After a lot of back and forth with Paypal, I've deduced this is what's going on.

The guy isn't disputing that he got the item.  It appears he paid for it by instant transfer, that failed so they charged his card.

So far after I explained to them that the dispute is between him & Paypal, they still think I'm gonna pay for their mistake.

Not gonna happen.

P.G.
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Offline Moparal

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Re: PayPal Sux
« Reply #11 on: June 27, 2008 - 12:38:26 PM »
So how did he pay you? And does he have proof he paid twice? Obvious he got your part and was happy. He pay'ed by pp so they should have there own records of trans actions both from him and you recieving. With them in the middle.

This is one time when they cant cut the middle man out :bigsmile:

Offline Pistol Gripper

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Re: PayPal Sux
« Reply #12 on: June 27, 2008 - 01:00:35 PM »
Big Al,

I think he only paid once.  Near as I can figure,  they put the instant payment in my account, I immediately pulled it and shipped the item.  Then his transfer failed, and Paypal used his backup source ( credit card ).

Way I see it, I sold the item and shipped it.

Paypal accepted the instant transfer and fell back on his credit card when that failed.

The buyer has a problem with Paypal, I got my money, the buyer got his item.

P.G.
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Offline Moparal

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Re: PayPal Sux
« Reply #13 on: June 27, 2008 - 01:21:01 PM »
Big Al,

I think he only paid once.  Near as I can figure,  they put the instant payment in my account, I immediately pulled it and shipped the item.  Then his transfer failed, and Paypal used his backup source ( credit card ).

Way I see it, I sold the item and shipped it.

Paypal accepted the instant transfer and fell back on his credit card when that failed.

The buyer has a problem with Paypal, I got my money, the buyer got his item.

P.G.

 :iagree:  100%  Nothing on you. Too bad they are to proud to talk on phones easy. But then again, your words may not be what they want to hear being you are right

Offline Moparal

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Re: PayPal Sux
« Reply #14 on: July 15, 2008 - 09:50:57 AM »
PG, any news yet?