DO NOT EVER USE AAA ANYTIME AUTO SHIPPING. Here is a summary:
I signed a contract that the vehicle would be picked up on Tues., August 18. They canceled, never told me until I called them, and moved the date until Thursday OR Friday. I explained to them about a dozen times that Friday just doesn't work. No one would be home to pick it up.
That's when they got very rude. They couldn't believe no one in the state could drive and pick it up.
I called them today (Thursday) as they had called me. They had already hung up on my Mother. The summary of that conversation is that:
A) They cannot guarantee anything ever.
B) They told me that the drive would guarantee a pickup time worked out with me...
C) The driver told me this was wrong. You have to sit around all day until he shows up.
D) They told me that I couldn't ever speak to a supervisor. As in, no, there would never be a supervisor.
That is when I screamed some choice words. I will be taking legal action to get my money back if I have to.
This is the single worst company I have ever met. I can't believe they exist. They have been rude and uncooperative and cannot even schedule a pickup date. No one must write anything down, ever, because I told them several things several times that they didn't know.
Do not ever use AAA Anytime to ship a vehicle. If you can't ever talk to a supervisor, that isn't a real company.
Oh, they also told me that being on call for the government 24-hours for safety issues isn't important. And that I can just sit around and wait for the driver instead of removing dangerous animals likes rattlesnakes from soldiers training areas or houses.