Yeah, I hear what you all are saying.
I am thinking this is his one chance to make it right, like I said.
Everyone screws up. I do it everyday. Sometimes I think I have perfected the art of screwing up...LOL
But when I do, I admit it and bust hump to make it right.
The way the tech is blowing it off as nothing serious does really bug me.....but if he is just "that way" and covering, I dont care as long s its right this time.
If its not, then I have to decide what to do.....and I doubt that pulling it and taking it to them a THIRD time will be in the cards.....will probably go elsewhere.....I would think it would be really hard to find a shop willing to go to court.....but they may document the issue. Just my having it redone and that documentation should be enough I would think.
But REALLY hoping it doesnt get that far.
Seems like I just can never find the right people.
Last year during the summer I had my (house) roof redone and some skylights installed....well, even after extensive research and interviewing I picked a contractor who turned out to be a louse....did one section of roof completely wrong....luckily I had held back money and it was just enough to take care of the leaks and redo that section...I am still living with numerous aesthetic issues he was supposed to have fixed the first and second times around.
Taking the guy to court is pointless as he has nothing at this point (was going through a bitter divorce apparantly) and I dont even know if he is still in business.
But I do know that the way the tranny was shifting wasn't right. No "aesthetic" argument about that.
This shop is a franchise...so I could at some point complain to the main office I guess. If I install and have the same issue that will be what I will do I guess.....the owner knows all about this I am told. From what I can tell, the shop has just this one guy as the rebuilder and two others that do the R/R.
If you knew me, you would know I do tend to get hot over stuff like this.
But in this case I am really doing my best to keep the happy face on and give this guy the benefit of the doubt.....