Here's the deal
Back then I also has some issues, but they resolved pretty quickly.
I know Shafi now personally after this experience.
Even with that said when it came to programming I called pcs directly and were awesome in their tech support
So if you have questions with the controller , call pcs!
Keisler from my understanding is having some financial issues hence the large turnover
It's been like that for a while, so I would keep up with the phone calls until resolved
Btw I dealt with Keith Ferrell, don't know if hes still there,but try reaching out to him,
As far as the product goes,,the Trans they were outsourcing from one of their vendors ,same for the converters.
I don't know why they would discontinue the kit ? And quite honesty it is a great product ! After some turning ( from pcs and Keith ) mine I'd dialed in spot on!
FYI back then mine was missing the starter bushing as well, and also bought my starter from Mancini racing ,
Hope that helps fellas