Dissapointed with Keisler Customer Service and Tech Support

[calicuda70]

i agree guys i called last week and talked to dave at keisler i cant believe how dissapointed i am with there service i called got great advice with which tranny would be perfect with my barracuda project im putting togther and with what i would need. 1st call get all the parts in line they take my email and dave will shot me a quote im thinking sweet wait a day or two nothing i call back he wrote my email down ok simple mistake went through it all with them again never got my quote now i just cant be bothered to call back since i feel like it would be a huge waste of my time. just angers me about this company cuz it seem like anyone who has one and hasnt had issues with them say there a great tranny since i was looking at the SS700. oh well looks like ill be going with passon as well!!! at least there helpful and respectful!!

[Carlwalski]

This is why I continue to recommend anyone else , I was contacted once by Shafi to quit bashing his company , but I don't have to do anything he does it all himself , I bought from him only one time & learned my lesson , never again .......

To hell with 'em CP, what you're saying isn't slanderous, it's merely fact from personal experience.

Sounds like these guys should have gone into business with Funk Brothers lol.......

[Chryco Psycho]

Exactly , I have not made anything up or been slanderous in anyway , & they re-inforce the facts daily . It just amazes me how well run businesses go out of business but these people stay in business for years !

[Carlwalski]

Exactly , I have not made anything up or been slanderous in anyway , & they re-inforce the facts daily . It just amazes me how well run businesses go out of business but these people stay in business for years !

I hear yah man, so many well known places that are utter crap yet somehow, raking in cash left right and centre. I guess when they spend their money on fancy adverts rather than good honest employees and parts, they'll always suck in poor unsuspecting victims. Sometimes the only way to help others from getting caught IS to spread the word. Freedom of speech is a wonderful thing!!

[NCtrueconservative]

Sounds like they're cut from the same mold of the people over at Jim's Auto Parts. At least we all know now never to buy from this bunch 

[73EStroker]

My advice - Jaimie Passon is nearly done and should be producing gearboxes by now so wait. There will be only one choice for your Mopar and even at $4300+ it is still going to be the best value for a 5 speed manual for our cars. The K brand Perfectfit trademark has some letters missing! There should be a 'gh' between the i and the t.

[Rich G]

I bought 3 transmissions from them. 1 for me which I haven't put in yet. 1 for a Cuda I put in 2 years ago . And 1 for a Chevelle (rs600) that took 8 months to get. I was at the Carlisle swap meet yesterday and saw them there. I told them I am on the Cuda/Chalanger website and everyone there is trashing you guys saying what bad customer service you have. He said he was hearing that too and can't understand why. He also said they have and old phone service and maybe they were losing calls. He also said they just hired someone to handle the calls. Who  knows what is true. I think they don't have the finance or the help to put out the product fast enough. Boy I sure hope mine works when I put it in.