Looked at our car to see what I could see. If the latch is broken in the locked position, I don't know what to tell you. What I did discover is that if the door is locked, either with a key or from the inside by the armrest, I was able to unlock it by taking a paint stirring stick, sliding it down through the window opening, and pushing down on the round "cylinder". That cylinder is the thing on a lever that is about an inch in diameter and about 1/2" thick. Just pushing it down about 1/4" unlocked the door (which surprised me). Hope you solve your mystery.