Power Steering Box FAILURE...

[anlauto]

I paid $81.20 CDN to send my power steering box to FIRM FEEL INC .....

This is what they received....another example of why I don't ship parts.....

Thankfully, this was my core going back to them. So I have a nice new Stage III to put in my customer's car, but I'm out the $175 USD core charge and another $81.20 CDN on top of that....

I packed it in the same fashion with the exact same box and materials they sent theirs to me in....I guess nobody dropped theirs....I do find it strange that it broke considering the way it was packed

[brads70]

   That sucks. Was it insured?

[anlauto]

  That sucks. Was it insured?

Of course not...I was pisssed enough at the $80 bucks to ship....plus it was "only" a core...

[anlauto]

Just got this email from FIRM FEEL INC

We can refund you $100 for the salvageable parts.  You can also file a claim with USPS and try to recoup some $ for the shipping or insurance.

Let me know if this works for you.

Dennis-FFI

I couldn't ask for anything more

 

[Katfish]

So you $20 net ahead, better than nothing I guess.

[tman]

Did you get a photo of the shipping box?  That box had to smashed in quite a bit to do that.  Hmmmmm. 

[anlauto]

So you $20 net ahead, better than nothing I guess.

Well not really ahead, but I'll take what I can get.

I paid them $175USD core charge = $185 CDN +  $81 CDN shipping for a total of  $266 CDN and now I will will get about $106 CDN back......STILL BETTER THEN NOTHING

[anlauto]

Did you get a photo of the shipping box?  That box had to smashed in quite a bit to do that.  Hmmmmm.

No picture... Kinda what I was thinking too....It sat angled in a rather large box. It was wrapped in bubble wrap, wrapped tight in a plastic bag, placed on a layer of foam packing thingmagigs, then the entire box was stuffed full of the same foam packing stuff...it didn't move al all when shook....

I had no insurance and because it was international....there's no way Canada Post and USPS won't fight over paying it even if I had insurance.....

[HP_Cuda]

Ouch Alan

I guess you just aren't lucky in the shipping game...

[dutch]

sucks losing money on shipping failure...
seeing the crack, I`m extra happy I fabbed a tool to hold up the steering box during rebuild. Huge risk of cracking it in a vise or something. With the weight of the box, I bet it didn`t even take that much force to snap it off.   
Glad you got some money back.

[ChallengerHK]

I'd bet they still have that box and could still get pics of it. Agreed with tman, if that box didn't show some serious damage then I'd be suspicious.

[tman]

I agree.  Looks to me that it broke while secured on a vice.  Unfortunately no way to prove it.