Palco (assuming that Yellowfin is right) does not sell directly to the user, you have to go to one of their suppliers.
I have had no problems with Classic so i will not start any ranting about them. They have their sales polices and i have my buying policies so i will go elsewhere.
But, i cannot help wondering: say that i walked into their shop and asked to see their door panels before buying. The answer would be "No"...
Companies try to hide who their suppliers are so you do not go direct to get your parts from them, they are in the industry to make money, so you can not blame them sometimes, but they need to realize that if we do not know who the original supplier is and it is questionable, then we will not shop at that location due to risk of getting crappy parts from supply vendors and companies that make inferior products.